When the immediate danger has passed, your first priority is making sure everyone in your household is safe. Follow these steps to protect your home and get back to normal as quickly as possible.
Check for injuries and danger
Tend to any injuries right away. If someone needs medical help, call 9-1-1. Even if you feel fine, check for hidden injuries like whiplash or cuts from broken glass. Walk through your home carefully. Look for signs of damage, like cracks in the foundation, broken windows, or things that have fallen. If you smell gas or hear a hissing noise, leave the building immediately and call 519-555-0111 from outside.
Check your utilities
Make sure your water, gas, and electricity are working safely.
- Water: If the water looks cloudy or smells strange, do not drink it. Boil it for one minute before use. Contact the City at 519-555-0100 to ask about boil notices or line breaks.
- Gas: If you smell gas, open windows and leave. Do not use light switches or open flames. Call the gas company or 9-1-1.
- Electricity: If your power is out, check your circuit breakers. If you see downed power lines, stay away and call 9-1-1.
For more details, see Restoring utility services.
Document the damage
Take clear photos or videos of any damage to your home, yard, and personal belongings before you start cleaning up. This evidence helps your insurance provider process your claim faster. Keep all receipts for repairs, temporary lodging, and supplies you buy.
Clean up safely
Wait for an all-clear from emergency officials before heading outside. Wear sturdy boots, gloves, and a mask when handling debris.
- Sort your waste carefully. Regular garbage goes in your regular cart. Hazardous materials like paint, batteries, and chemicals need special handling. Find out where to drop them safely at Disposal of hazardous materials after emergency.
- Do not burn debris in your yard unless you have a permit. Check the open-air burning rules for details.
- Report damaged sidewalks, roads, or street trees to the City using the Service Wrenford portal.
For step-by-step cleanup guidance, see Cleaning up and repairing after emergency.
Repair and rebuild
Some repairs require a permit. If you are adding structure, replacing windows, or doing major electrical work, you will need to apply through Building Permits. If you are unsure whether your project needs one, call Planning & Development at 519-555-0100.
Look out for your neighbours
Check on elderly neighbours or those with disabilities. Share your emergency kit supplies if you have extras. If you need temporary shelter or emotional support, visit Emergency shelters and support.
Stay informed
Keep listening to official updates. Sign up for the Wrenford Emergency Alert Network so you get text, email, or phone warnings directly on your device. Do not rely on social media alone, as unverified posts can spread confusion.