City deactivates emergency operations centre as flood waters recede

City officials are deactivating the Emergency Operations Centre at Wrenford City Hall as flood waters along the Tamsin River continue to recede. City crews and the Wrenford Police Service are shifting from emergency response back to regular duties, and the city is checking on flood-prone neighbourhoods like Riverside Flats and Old Mill.

Heavy rain and rapid snowmelt pushed water levels above warning marks early last week. Staff opened the Emergency Operations Centre on the lower level of City Hall to coordinate road closures, pump out basement backups, and run the Wrenford Emergency Alert Network. Chief Andrea Holloway of the Wrenford Police Service, Fire Chief Darren MacAulay, and Tamsin Valley Public Health all helped staff the centre.

"Our priority was keeping residents safe and getting critical services moving again," says Liam O'Rourke, Community Emergency Management Coordinator. "Now that the river is falling, we can stand down the centre and let crews focus on repairs and follow-ups."

Roads in the Riverside Flats and Old Mill neighbourhoods are open again, though some driveways and side streets may still have standing water. We are asking you to avoid driving through flooded streets. Water can hide deep potholes, wash out road edges, or carry debris. If you see a flooded road, report it online or call 311 so crews can check for washouts.

The city is also asking you to stay off the Tamsin River Trail and nearby park paths while water levels remain high. Trails along Corvid Creek Ravine and the Benchlands Lookout area may be muddy or closed temporarily for safety. Check the Parks & Trails page for current conditions.

Property owners who experienced basement flooding or water damage should contact their insurance company right away. Keep a record of the damage, take photos, and do not throw away damaged items until an adjuster reviews them. If you need help cleaning up, visit the What to do after an emergency page for a checklist of steps and support services.

The city will continue to monitor the Tamsin River and Corvid Creek over the next few days. If rain returns and water rises again, staff will reactivate the centre and issue new alerts through the Sign up for emergency alerts. For more information on how the city prepares for and responds to river flooding, visit the Flood preparedness and prevention page.

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