Building an accessible city for everyone
The City of Wrenford is committed to making sure everyone can access and use our spaces, facilities, and services. We follow the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) to make sure our city is inclusive, safe, and welcoming for all residents. Visit Accessibility at the City to learn about our core commitments.
What is the Accessibility Policy?
The Accessibility Policy is our formal commitment to access and inclusion. It sets clear expectations for how staff identify, remove, and prevent barriers across all City operations. This policy guides how we design programmes, build infrastructure, and deliver services so that no one is left behind.
What is the Accessibility Plan?
The Accessibility Plan outlines exactly how the City will improve access over time. It identifies existing barriers, sets actions to address them, and tracks our progress. We use this plan to stay transparent and accountable to the people of Wrenford.
Barriers we are addressing
This work focuses on removing different types of barriers that can make it harder for people with disabilities to participate fully in city life:
- Physical barriers: Steps, narrow pathways, or inaccessible washrooms at parks and facilities.
- Communication barriers: Signage that is hard to read, or information that is not available in plain language or large print.
- Digital barriers: City websites or online forms that are not fully compatible with screen readers.
- Attitudinal barriers: Unconscious biases or lack of awareness that can lead to exclusion or disrespectful treatment.
What changes can you expect?
We are using feedback from residents to set priorities for accessibility work across all services. You can expect to see improvements in our parks, trails, recreation centres, and online services. We will continue to share updates as we roll out new features and remove obstacles. Learn more about the Accessibility committee that helps guide these changes.
Next steps and engagement
We gathered input from people across Wrenford, with a focus on individuals with disabilities, their families, support workers, and local disability organizations. We are currently reviewing the Accessibility Policy to make sure it reflects today's needs. The refreshed policy and our updated Accessibility Plan will be shared in 2026, with more opportunities for public engagement continuing through 2027.
Read the What We Heard report (PDF) to see the feedback that shaped this work.
Questions or feedback?
If you have questions about the policy, want to report an accessibility barrier, or need information in an accessible format, contact the Accessibility Coordinator.
Email: [email protected]
Mail: P.O. Box 100, Wrenford, ON N4Q 1A1
Phone: 519-555-0100
Report any barriers you notice through Accessibility feedback. Check Accessibility features at recreation facilities for pool and gym access details.
The City of Wrenford acknowledges that we live, work and gather on the traditional territories of Indigenous peoples who have cared for this land for generations, and we commit to learning and to reconciliation.