What counts as a construction site concern
Construction work is important for our city, but it must follow safety rules and city by-laws. We look into reports about:
- Unsafe or broken site fencing, hoarding, or scaffolding
- Dust, mud, or debris left on sidewalks, roads, or boulevards
- Blocked sidewalks or driveways
- Noise or loud machinery operating outside permitted hours
- Damage to city property like street trees, curbs, or sidewalks
- Unsecured tools, materials, or waste containers that could blow away or fall
How to report a concern
You can report any of these issues through Service Wrenford. The fastest ways to reach us are:
- Online: Use the Service Wrenford app or visit our website to submit a report with photos if you have them.
- Phone: Call 519-555-0100 and select the option for Roads and Construction.
- Email: Send details to [email protected].
If you see an immediate danger, like a collapsed fence or a live wire, call 911. For after-hours utility emergencies, call 519-555-0111.
What happens after you report it
Our Roads and By-law teams review every report. We will visit the site to check for safety hazards and by-law violations. If the site does not meet our standards, we will ask the builder or owner to fix the problem right away. Serious or repeated violations can lead to fines under the Traffic and Parking By-law 2014-075 and the Site Alteration By-law 2022-071.
We aim to inspect reported sites within two business days. You will receive a confirmation email when your report is received, and another once our team completes the inspection.
Tips for builders and developers
If you are running a construction project in Wrenford, keeping your site tidy and safe protects your workers and your neighbours. You can help avoid complaints and fines by:
- Installing and maintaining solid fencing around the entire site.
- Using water sprays or vacuums to keep dust down during demolition or digging.
- Providing a clear path for pedestrians and keeping all sidewalks open.
- Securing loose materials, tarps, and waste containers against the wind.
- Posting a visible site contact sign with a phone number for neighbours to call.
For more details on construction rules, visit our page on waste management by-laws or contact our Roads and Winter Maintenance team directly.