When to call 9-1-1 or the non-emergency line
If you see a crime in progress, a person with a weapon, or an emergency that needs immediate help, call 9-1-1. This is also for any situation where you or someone else is in danger.
For crimes that have already happened, suspicious vehicles, or noise complaints, call the Wrenford Police Service non-emergency line at 519-555-0117. You can also visit the front desk at police headquarters to file a report.
How to report online
For minor incidents like the theft of a bicycle or vandalism under $5,000, you can use the Wrenford Police Service online incident reporting portal. The form takes about 15 minutes to complete. You will receive an email confirmation with an incident number that you can use for insurance claims. This portal is not for emergencies, crimes involving weapons, or incidents involving personal identity theft.
What to share when you report
When you call or report online, try to share these details:
- Vehicle details: licence plate, make, model, and colour
- Descriptions of people: clothing, logos, height, and approximate age
- Direction of travel if the person left the scene
- What you saw or heard
Multiple calls help
If you see something suspicious, please call. Do not wait to see if someone else will report it. The "bystander effect" can make people assume another person has already called. If multiple neighbours report the same issue, it helps the police spot patterns and respond faster. It is always better to report a crime than to assume someone else has.
Anonymous tips
If you want to share information without giving your name, you can contact Crime Stoppers. They accept anonymous tips by phone or through their secure online portal. Crime Stoppers works with law enforcement to solve crimes and keep the community safe.
Visit the police service
The Wrenford Police Service is located at 75 Albert Street. The front desk is open 24 hours for collision reporting and record checks. For in-person reporting of non-emergency incidents, ask for the record desk.