Keeping Wrenford safe and clean
Our by-laws protect public health, safety and the environment. They set clear rules for how we share public spaces and care for our properties. You can find the full text of every by-law on the By-laws page.
Smoking and e-smoking rules
Our Health By-law covers all forms of smoking and e-smoking. E-smoking is not allowed in any public place where regular smoking is prohibited, including restaurants, retail stores and outdoor patios. You must stay at least six metres away from building entrances. There are no exemptions for e-smoking lounges. The person running a business is responsible for making sure staff and customers follow these rules. You can still smoke or vape inside your own home, including on private balconies in apartment buildings.
Property standards, noise and pets
Tamsin Valley Public Health runs food safety inspections and immunization clinics. The City enforces rules that keep our streets and yards healthy. Our Public Safety and Bylaws page explains how to keep grass cut, remove trash and keep structures in good repair. It also covers noise limits and pet licensing rules.
Waste and recycling schedules
Waste collection runs on a set schedule. Garbage is collected every two weeks. Blue Box recycling and Green Bin organics are collected every week. From April through November, you can use paper yard-waste bags for biweekly collection. During the first two weeks of January, curbside pickup is available for Christmas trees. If you need to drop off household hazardous waste, the depot at the East Wrenford Waste Management Facility is open on Saturdays from May to October.
Paying or disputing a ticket
City inspectors, park rangers and the Wrenford Police Service can issue tickets for by-law violations. You will receive either a Notice of By-law Violation or a Municipal Ticket Information notice. You must pay or dispute the ticket within 30 days for a Notice of Violation, or 14 days for a Municipal Ticket Information notice. You can pay online using the Secure Ticket Payment Portal, by phone, mail or in person. If you wish to dispute a ticket, you must complete a dispute form and submit it within the deadline. The Provincial Court Registry will schedule your hearing. If you do not attend, the judge may issue a fine in your absence.
Where to get help
If you have a question about a by-law or need to report an issue, call 311 or 519-555-0100. You can also email [email protected]. For non-emergency fire hazards, use the Fire Hazard Reporting Reference System. If you are dealing with a neighbourhood dispute, try speaking with your neighbour first. If that does not work, the Community Mediation Service can help you find a solution without going to court.