Report a tree issue

Learn how to report a tree on city land, a hazard on a boulevard, or a private tree issue, and find out about permits and tree protection rules.

An arborist in a bucket truck removing a dead ash tree on a residential boulevard

Public and private trees

In Wrenford, the rules for reporting a tree depend on where it is growing. Trees on city land, including boulevards, parks, trails, and the right-of-way along streets, are maintained by the City. Trees on private property are the responsibility of the property owner.

Reporting a city tree

If you see a tree on city land that is dead, diseased, leaning dangerously, or blocking a sidewalk, report it so By-law Enforcement can send an inspector. You can call 311 from inside city limits or 519-555-0100 from outside. You can also submit a request through the online by-law reporting form or email [email protected].

City arborists will assess the tree and decide if it needs pruning, treatment, or removal. You do not need a permit to report a city tree. If the City decides to remove it, a replacement will be planted according to the City's tree replacement policy.

Reporting a private tree

If a tree is on your property or a neighbour's property, the owner is responsible for its care. You can still report a private tree if it is a safety hazard, has dead branches hanging over a public sidewalk, or violates the Property Standards By-law 2019-112. An inspector will visit the property to determine if a compliance order is needed.

When you need a permit

Wrenford protects its urban canopy through the Tree Protection By-law 2024-089. You must apply for a permit before removing or pruning a tree in the following cases:

  • Any tree on city land, regardless of size.
  • Any tree on private property with a trunk diameter of 15 centimetres or more, measured at 1.4 metres above the ground.
  • Work happening within three metres of a public tree on the boulevard or right-of-way.

You do not need a permit to remove a small private tree under 15 centimetres in diameter, unless it was previously marked as a replacement tree or is part of a new development site.

Tree removal and development

If you are building or renovating a home or business, you must protect existing trees. If your project involves removing a tree over 15 centimetres in diameter, you must submit an arborist report with your building permit application. The City requires a Tree Protection Plan if any construction equipment or materials will be stored within three metres of a public or private tree.

What to expect after you report

Once you submit a report, a By-law Enforcement officer will review the details. You can expect the following:

  • 3 to 5 business days: Initial review period. An officer may contact you for more information.
  • Site inspection: An inspector will visit the location within 10 business days for urgent hazards, or within 30 business days for routine maintenance requests.
  • Resolution: You will receive a letter or email explaining the outcome. If a by-law violation is confirmed, the property owner will be given a compliance order to fix the issue within a set timeframe.

If you are the property owner and receive a compliance order, you have 30 days to submit a plan or complete the work. If the work is not done, the City may carry out the repairs and bill you, or issue a fine under the Provincial Offences Act.

The details are in this notice.

Who to contact

For questions about tree reports, permits, or the Tree Protection By-law, contact the By-law Enforcement office:

  • Manager: Noah Feldman
  • Phone: 519-555-0100
  • Email: [email protected]
  • Office: Wrenford City Hall, 100 Mercer Street, Wrenford, ON N4Q 1A1

For emergency tree hazards that block a road or pose an immediate danger, call 311 or the after-hours utilities line at 519-555-0111.