Who can apply
Ontario Works is a provincial program that provides temporary financial and employment support to Wrenford residents who need help. You may qualify if you are a Canadian citizen or permanent resident living in Wrenford, have limited income and assets, and are actively looking for work. The City of Wrenford delivers this program on behalf of the province. The program covers basic living expenses, prescription drugs, dental care, and vision care for eligible participants.
How to start your application
You can begin your application in person, by mail, or online. The fastest way to get started is to visit the Service Wrenford counter at City Hall. Staff are available for walk-in intake Monday to Friday, 8:30 a.m. to 4:30 p.m. If you need to speak with someone first or have complex questions, you can book a short appointment by calling 311 or 519-555-0100. Online applicants will receive an email to schedule their initial meeting.
What to bring
Please bring the following items to your first visit so we can process your application quickly:
- Government-issued photo identification
- Proof of Wrenford residency (utility bill, lease, or mail)
- Recent bank statements (last three months)
- Proof of income or unemployment benefits
- Monthly housing costs (rent receipt, mortgage statement, or landlord letter)
- Dependents’ birth certificates, if applicable
What happens next
After your intake visit, you will meet with an Ontario Works case worker to complete a brief financial assessment. Together, you will set up a simple employment plan that outlines your job search goals and training options. You will receive a decision within five business days. If approved, your first payment is usually issued by direct deposit within seven to ten business days. You will need to check in with your case worker every month to confirm your situation and continue receiving support.
Support and resources
Our team is here to help you navigate the application process. If you need help filling out forms, accessing transportation, or understanding your rights, tell your case worker. You can also explore local housing support, child care subsidies, or senior programs if they apply to your situation. All information is kept confidential under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
Contact us
Ontario Works Manager Olivia Mbeki oversees the program. For general questions, call 519-555-0100 or dial 311 from a Wrenford phone. You can also email the community services team at [email protected]. In-person support is available at Wrenford City Hall, 100 Mercer Street, Monday to Friday, 8:30 a.m. to 4:30 p.m. The counter closes at 4:00 p.m. for intake, and you must leave your completed forms by 4:15 p.m. to be processed that same day.